Business & Information Technology

Course Overview

Business and Information Technology aims to provide participants with a practical approach to the management and assessment of the information and communication infrastructure. This aids in achieving business goals based on generally accepted best practices and international standards. This course will help participants in understanding the role of technology in business, assessing their own business environment and identifying the need for technology in the business environment and organisation.


Learning Outcome

• Evaluate the purpose, impact and efficiency of IT for business growth.
• Identifying, assessing, and managing IT and communications risks.
• Review the risk management procedures relating to the use of technology including:
o Legal Requirements and Policies and Procedures with understanding the role of technology in business.
o Understanding the impact of the Information and Communications Technology (ICT) law and the Protection of Personal Information (POPI) bill on the use of IT.
o Evaluate and calculate the Total Cost of Ownership (TCO) in owning and using technology and outsourcing to vendors.
o Understand the impact and cost of Cloud Computing and evaluating future trends in IT

Course Content

• The role of technology in business decisions and the use of Microsoft applications in business
• IT in business processes and Protection of Personal Information (ICT Law and POPI Bill)
• Changes in technology and the impact thereof on a business
• The impact of technology on business growth with regards to:
o Purpose, Impact, Efficiency, Investment
• The management of IT risks on the basis of the:
o Identification, assessment and mitigation of risks
o Development of response plans
o Revision of risk management procedures
o Legal requirements
o Policies and Procedures
o Reduction of IT risks
• Defining Cloud Computing and Technology and TCO and Next Generation IT trends