Institutional Memory & Knowledge Management

Course Overview

The aim of Labour Relations is to equip participants to be able to understand Labour Relations, and be able to prepare for a disciplinary hearing. In order to understand Industrial Relations it is necessary to have a firm grasp of Labour Law and how it is applied. This course will focus on the legal principals, then look into the method of applying different aspects practically in the workplace.

Learning Outcome:

• Understand and describe the concept of labour relations in writing by reflecting on its nature as of cardinal importance in modern industrialised society.
• Understand and apply the theory of unfair dismissal and unfair practice in the organisation.
• Understand and apply disciplinary and grievance procedures.
• Differentiate between types of bargaining and distinguish the sub-processes of collective bargaining.
• Reflect on the personality and skills dimension a negotiator should have.

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Course Content

• Labour Relations and the legalistic framework
• Labour Relations Act
• Discrimination in human resource management
• Basic Conditions of the Employment Act
• Unemployment Insurance Act
• Unfair dismissal and the unfair labour practice
• Procedures in labour relations
• Strikes and lock-outs in South Africa
• Staff reduction procedures
• Disciplinary process, Discipline, dismissal and Grievances
• Incapacity due to unsatisfactory work performance
• Negotiation skills
• Practical collective bargaining and negotiations
• Conflict and power in the negotiation process
• Bargaining strategies
• The sub-process of negotiations
• Personality and skills dimensions of a negotiator
• Negotiations tactics
• Mistakes during negotiations

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