| qualification-type | Certificate of Completion |
|---|---|
| duration | 4 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| programme-id | PA0274 |
| saqa-us | 242860, 244300, 119472, 119465 |
| nqf-level | NQF 3 |
| credits | 20 |
| entry-requirements | Basic Literacy & Communication skills at NQF Level 2 |
| training-options | Online, Blended & Face-to-Face |
| minimum-learners-required | (1) Online, (1) Blended & (1) Face-to-face |
Batho Pele & Public Service Excellence
This programme equips participants with the knowledge and practical skills to apply Batho Pele Principles, strengthen public participation, and communicate effectively to support transparent governance and quality service delivery in South African Local Government.