| qualification-type | Certificate of Completion |
|---|---|
| duration | 4 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| Programme ID | PA0997 |
| saqa-us | 114226, 252043, 252021 |
| nqf-level | NQF 5 |
| credits | 29 |
| entry-requirements | Communication & Mathematical Literacy at NQF 4 |
| training-options | Online, Blended & Face-to-Face |
| minimum-learners-required | (1) Online, (1) Blended & (1) Face-to-face |
Conflict, Diversity & Change Management
This programme equips managers and team leaders with the skills and mindset to manage diversity, resolve workplace conflict, and lead change initiatives that strengthen team performance and organisational effectiveness.