| qualification-type | Certificate of Completion |
|---|---|
| duration | 3 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| Programme ID | PA0554 |
| saqa-us | 242829, 10052, 10054 |
| nqf-level | NQF 5 |
| credits | 17 |
| entry-requirement | Communication & Mathematical Literacy at NQF 4 |
| training-options | Online, Blended & Face-to-Face |
| minimum-learners-required | (1) Online, (1) Blended & (1) Face-to-face |
Customer Service Excellence
This programme equips participants with the skills to monitor, evaluate, and improve customer service delivery, ensuring high standards and alignment with organisational goals.
Please contact us if you are interested in this course.