| qualification-type | Certificate of Completion |
|---|---|
| duration | 5 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| programme-id | PA0409 |
| saqa-us | 14917, 14944, 14920, 252210, 14919, 118028 |
| nqf-level | 4 |
| credits | 34 |
| entry-requirements | Communication & Mathematical Literacy at NQF 3 |
| training-options | Online, Blended & Face-to-Face |
| minimum-learners-required | (1) Online, (1) Blended & (1) Face-to-face |
Information Systems Support, Customer Service & Workplace Problem-Solving
This programme equips learners with practical computer systems, information support and customer service skills to support users, work effectively in teams, and supervise service delivery in business environments.