| qualification-type | Certificate of Completion |
|---|---|
| duration | 4 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| programme-id | PA0882 |
| saqa-us | 242902, 242817, 252025 |
| nqf-level | NQF 5 |
| credits | 22 |
| entry-requirements | Communication & Mathematical Literacy at NQF 4 |
| training-options | Online, Blended & Face-to-Face |
| minimum-learners-required | (1) Online, (1) Blended & (1) Face-to-face |
Problem Solving & Risk Management
This programme is designed to equip public sector officials and junior to middle managers with the knowledge and practical skills to identify, analyse, and solve workplace problems effectively, make informed decisions, manage risks responsibly, and enhance service delivery, operational efficiency, and accountability in line with organisational goals and public sector standards.