| qualification-type | Certificate of Completion |
|---|---|
| duration | 3 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| programme-id | PA0566 |
| saqa-us | 9009, 113924, 114974, 13930, 242811 |
| nqf-level | NQF 2 |
| credits | 17 |
| entry-requirements | Communication Literacy & National Senior Certificate at NQF 2 |
| training-options | Online & Face-to-Face |
| minimum-learners-required | (1) Online & (1) Face-to-face |
Reception Skills & Professionalism
The programme equips reception and customer service professionals with the practical skills, ethical awareness, and workplace competencies needed to deliver excellent customer service, manage visitors professionally, and support efficient day-to-day operations.