| qualification-type | Certificate of Completion |
|---|---|
| duration | 1 Month |
| programme-type | Category B – Workplace-Based Learning Programme |
| programme-id | PA0480 |
| saqa-us | 7790 |
| nqf-level | NQF 3 |
| credits | 3 |
| entry-requirements | Open access |
| training-options | Online, Blended & Face-to-Face |
| minimum-learners-required | (1) Online, (1) Blended & (1) Face-to-Face |
Telephone Etiquette Skills
This programme teaches individuals in business environments to use the telephone effectively for personal use and message relaying.