| qualification-type | Certificate of Completion |
|---|---|
| duration | 3 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| programme-id | PA0325 |
| saqa-us | 123258, 8420, 120308 |
| nqf-level | NQF 3 |
| credits | 16 |
| entry-requirements | Communication & Mathematical Literacy at NQF 2 |
| training-options | Online, Blended & Face-to-Face |
| minimum-learners-required | (1) Online, (1) Blended & (1) Face-to-face |
Customer Service & Teamwork

This programme develops participants’ professional behaviour, customer service, teamwork, and self-awareness skills to enhance employability and personal growth, particularly in the transport and service industries.


