| qualification-type | Certificate of Completion |
|---|---|
| duration | 4 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| programme-id | PA0411 |
| saqa-us | 114974, 114959, 113924, 242829, 8962, 8964, 118028 |
| nqf-level | NQF 4 |
| credits | 31 |
| entry-requirements | Communication & Mathematical Literacy at NQF 3 |
| training-options | Online, Blended & Face-to-Face |
| minimum-learners-required | (1) Online, (1) Blended & (1) Face-to-face |
Customer Service & Frontline Operations
This programme equips participants with foundational customer service, communication, and ethical skills to interact professionally and effectively in diverse workplace environments.
Please contact us if you are interested in this course.