| qualification-type | Certificate of Completion |
|---|---|
| duration | 4 Months |
| programme-type | Category B – Workplace-Based Learning Programme |
| programme-id | PA0418 |
| saqa-us | 14338, 14941, 14343, 14344 |
| nqf-level | NQF 2 |
| credits | 24 |
| entry-requirements | Communication & Mathematical Literacy at NQF 1 |
| training-options | Online & Face-to-Face |
| minimum-learners-required | (1) Online & (1) Face-to-face |
Customer Service & Business Environment
This programme provides entry-level workers and emerging leaders with essential workplace skills in customer service, business operations, and HIV/AIDS awareness to support effective, informed, and socially
responsible participation in the workplace and community.